THAI
FAQ
1. Get to know Thai.com's Free e-mail
2. What is Thai.com Mail maximum mailbox size?
3. Can I attach file to my mail messages?
4. Can I use Thai.com Mail in other countries?
5. What should I do, if I forgot my password?
6. What if I forgot my Retrieval answer?
7. Can I change my sign-in username?
8. What is the BCC I saw when I compose an e-mail message?
9. What happen when I did not use my Thai.com Mail for extended period?
10. When I enter my sign-in name, the password automatically appeared. What should I do?
11. Whom should I ask if I have problem about Thai.com Mail?
12. How can I retrieve my mail at Thai.com using OutlookExpress?
Hint: Frequently click ClearTrash and FolderManager will ensure the correct display of disk space usage.

1. Get to know Thai.com's Free e-mail

Ans : Thai.com's Free e-mail is free electronic mail service provided by Thai.com. This way, Thai people will have more alternatives to choose. And in a way to promote unique Thai identity for Thais as well as foreigners all over the world with the name @thai.com.

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2. What is Thai.com Mail maximum mailbox size?

Ans : A standard mailbox comes with 5MB of storage. Thai.com will automatically send you a warning e-mail when you are close to exceeding your mailbox quota. Shortly after that, mail delivery to your account will be stopped and all incoming mail will be returned to the sender(s).

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3. Can I attach file(s) to my mail messages?

Ans : Yes. You can attach file(s) to your messages as long as your file size does not exceed your remaining mailbox quota.

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4. Can I use Thai.com Mail in other countries?

Ans :Yes. You can use Thai.com Mail anywhere in the world. Thai.com Mail provides a bilingual service, both Thai and English. All you need is a computer connected to the Internet.

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5. What should I do, if I forgot my password?

Ans : If you have forgotten your password you can retrieve it using our Retrieving tool. This tool will ask you to provide answer to the question that you have specified at the time of registration to verify that you are the true owner of your account. Your password will be displayed to you if all your information is correct.

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6. What if I forgot my Retrieval answer?


Ans : If you have forgotten your Retrieval answer, please send your registered information to postmaster@thai.com. After Thai.com Mail has verified your information, we will send you password to the other e-mail you have specified.

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7. Can I change my sign-in username?

Ans : No. You cannot change your sign-in username. If you want to use a new username, please register a new account and forward you e-mail to your new address.

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8. What is the BCC I saw when I compose an e-mail message?

Ans :BCC is the abbreviation of the work 'Blink Carbon Copy'. The other recipients will not know that you also sent the same message to the BCC recipient(s).

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9. What happen when I did not use my Thai.com Mail for extended period?

Ans :If you have not use your account for up to 90 days, you account will be removed from the system.

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10.When I enter my sign-in name, the password automatically appeared. What should I do?

Ans :
1. Click 'Tool' on the menu bar then choose 'Internet Options'
2. Click the 'Content' Tab, and choose 'AutoComplete'
3. De-select the check mark in front of 'Forms' and 'Usernames and password'
4. Click 'Clear Forms' and 'Clear Passwords' to delete all the information that Internet Explorer has saved.
5. Then click OK.

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11. Whom should I ask if I have problem about Thai.com Mail?

Ans : If you have any question, please send in your request to
postmaster@thai.comto contact Postmaster
support@thai.com for questions regarding how to use Thai.com Mail
technical@thai.comfor questions regarding technical problem

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12. How can I retrieve my mail at Thai.com using OutlookExpress?

Ans :Not allowed, you must use only our Webmail interface.

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